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All connectors/Customer Success
Totango
§ Connector
Totango

Analyze your Totango data with AI today.

Build dashboards, automate reports, and ask questions in plain English — all from your Totango data, no complex infrastructure to maintain.

Have multiple Totango accounts? Analytics across multiple Totango accounts →

Want it to watch your Totango data and act on its own? Meet the Totango agent →

§ Live with
§ What you get

Everything Totango exposes, modeled and queryable.

Extracts Totango customer success data for accounts, users, and activity events. Enables analysis of account health and segmentation, user engagement and activity timelines, and customer interactions to support retention and expansion insights.

Standard on every Definite connector
Sync cadence
Hourly or faster
CDC
Native where supported
Auth
OAuth / API key
Row-level security
Yes

Tables & streams

3 objects
Account

Represents customer organizations with profile, lifecycle, and health indicators; enables segmentation, cohorting by health or stage, churn/retention analysis, and expansion tracking.

customersales
Person

Represents users or contacts associated with accounts, including attributes and usage signals; supports user-level engagement, adoption analysis, and audience segmentation for success plays.

customermarketing
Event

Captures time-stamped activities such as product usage, notes, campaigns, and meetings linked to accounts or users; powers timeline analytics, engagement trends, and leading-indicator KPIs.

customersales
Authentication

Uses a Totango personal access token you generate in Totango, sent securely as an 'app-token' header

Requirements

Requires a Totango account to connect.

§ How it works

Three steps. One afternoon.

01
Connect

Authenticate Totango in a few clicks. OAuth, API key, or IAM role — we handle secrets and rotation.

definite connect totango
02
Sync

We pull every stream into your warehouse. CDC where the API supports it; full + incremental otherwise. Hourly-or-faster, row-level secure.

→ totango.raw (synced hourly)
03
Query

SQL, dashboards, or ask Fi in plain English. Your Totango data lives next to every other source — ready to join.

SELECT * FROM totango.*
See Totango data flowing in 30 minutes

We'll set up a live sync and answer your first questions — on the call.

Book a demo
*
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Any API becomes a Definite connector.

Build your own with the Definite SDK, or request it. Most go live in days.

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§ Combine with your stack

Pair Totango with the rest of your data.

Join Totango with the rest of your data, then ask Fi questions across all of it.

Your answer engine
is one afternoon away.

Book a 30-minute call and we'll answer your first questions live, with your own data.