All connectors/Customer Success
Totango
§ Connector
Totango

Connect Totango to your Definite lakehouse in minutes.

Native sync with row-level security, CDC where supported, and hourly-or-faster freshness. Query it with SQL, build dashboards, or ask Fi.

§ What you get

Everything Totango exposes, modeled and queryable.

Extracts Totango customer success data for accounts, users, and activity events. Enables analysis of account health and segmentation, user engagement and activity timelines, and customer interactions to support retention and expansion insights.

Sync cadence
Hourly or faster
CDC
Native where supported
Auth
OAuth / API key
Row-level security
Yes

Tables & streams

3 objects
Account

Represents customer organizations with profile, lifecycle, and health indicators; enables segmentation, cohorting by health or stage, churn/retention analysis, and expansion tracking.

Person

Represents users or contacts associated with accounts, including attributes and usage signals; supports user-level engagement, adoption analysis, and audience segmentation for success plays.

Event

Captures time-stamped activities such as product usage, notes, campaigns, and meetings linked to accounts or users; powers timeline analytics, engagement trends, and leading-indicator KPIs.

Authentication

Uses a Totango personal access token you generate in Totango, sent securely as an 'app-token' header

Requirements

Requires a Totango account to connect.

Analyze with Fi

Operational data, performance metrics, and business insights.

§ How it works

Three steps. One afternoon.

01
Connect

Authenticate Totango in a few clicks. OAuth, API key, or IAM role — we handle secrets and rotation.

definite connect totango
02
Sync

We pull every stream into your lakehouse. CDC where the API supports it; full + incremental otherwise. Hourly-or-faster, row-level secure.

→ totango.raw (synced hourly)
03
Query

SQL, dashboards, or ask Fi in plain English. Your Totango data lives next to every other source — ready to join.

SELECT * FROM totango.*
*
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