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GainsightPX
§ Connector
GainsightPX

Analyze your GainsightPX data with AI today.

Build dashboards, automate reports, and ask questions in plain English — all from your GainsightPX data, no complex infrastructure to maintain.

Have multiple GainsightPX accounts? Analytics across multiple GainsightPX accounts →

§ Live with
§ What you get

Everything GainsightPX exposes, modeled and queryable.

Provides product analytics and customer engagement data from Gainsight PX, including users, accounts, features, segments, and a wide range of behavioral events (page views, sessions, custom events, form submits, emails, survey responses, and engagement views). This enables analysis of user behavior, feature adoption, segmentation, and the performance of in-app engagements and email campaigns.

Standard on every Definite connector
Sync cadence
Hourly or faster
CDC
Native where supported
Auth
OAuth / API key
Row-level security
Yes

Tables & streams

9 objects
Account

Customer organizations with firmographic context; supports account-level adoption, MAU, feature usage, and engagement performance rollups for health and expansion analysis.

User

End-user profiles and traits linked to accounts; enables activation, retention, cohorting, and cross-channel engagement analysis.

Feature

Catalog of product features and hierarchy; used to measure feature adoption, frequency, depth of usage, and user paths.

Segment

Audience definitions and membership signals; enables targeted analysis, cohort comparisons, and segmentation-driven engagement.

Engagement

In-app guides, dialogs, carousels, and surveys; supports analysis of views, completion, CTR, and step-level interaction performance.

Email Engagement

Email delivery, open, click, and bounce activity; enables campaign performance, deliverability monitoring, and attribution.

Survey Response

Individual responses to PX surveys (e.g., NPS, CSAT) with scores, selections, and comments; supports sentiment tracking and correlation to product usage.

Product Usage Event

Event-level telemetry such as sessions, page views, and custom events; used for funnels, retention, stickiness, and traffic analysis.

Acquisition & Conversion Event

Form submits and lead captures from product experiences; enables conversion rate analysis, source attribution, and growth funnel reporting.

Authentication

Uses an API key from your Gainsight PX account to authenticate (sent in the X-APTRINSIC-API-KEY header)

Requirements

Requires a GainsightPX account to connect.

Analyze with Fi

Operational data, performance metrics, and business insights.

§ How it works

Three steps. One afternoon.

01
Connect

Authenticate GainsightPX in a few clicks. OAuth, API key, or IAM role — we handle secrets and rotation.

definite connect gainsightpx
02
Sync

We pull every stream into your warehouse. CDC where the API supports it; full + incremental otherwise. Hourly-or-faster, row-level secure.

→ gainsightpx.raw (synced hourly)
03
Query

SQL, dashboards, or ask Fi in plain English. Your GainsightPX data lives next to every other source — ready to join.

SELECT * FROM gainsightpx.*
*
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