Your Chargebee e-commerce dashboard, traced from subscription to settlement.

Orders, GMV, average order value, net revenue, and refund rate modeled from Chargebee subscriptions, invoices, and credit notes, reconciled with Stripe payments and QuickBooks for the ledger side.

See how to build one in Definite
What’s in a chargebee ecommerce dashboard?

What’s in a chargebee ecommerce dashboard?

An e-commerce dashboard built on Chargebee is the single governed view of store performance: orders derived from Chargebee subscriptions and one-time invoices, gross merchandise volume from invoice line items, average order value, and net revenue after credit notes and refunds. The version worth running reconciles Chargebee invoices with Stripe settlements, so the revenue Chargebee reports is the revenue that cleared.

Chargebee reports revenue from invoices, Stripe reports settled payments, and QuickBooks shows what hit the ledger. When those three disagree, you are optimizing on a number that does not tie to cash. Modeling orders, GMV, and net revenue from one set of Chargebee definitions, reconciled against settlements, means you catch the credit-note spike or the AOV drop before it eats the margin.

Who it’s forE-commerce operators, CFOs, and founders who run their store billing through Chargebee.

CadenceRefreshed daily; reviewed in the weekly store review and before seasonal planning.

Built fromChargebee, Quickbooks, Stripe

§ How it works

Describe your dashboard. Fi builds it.

Fi is the AI agent inside Definite. Tell it what you’re trying to understand, and it connects your sources, defines the metrics, and builds the dashboard. One conversation, not a project.

You
Show me the store view from Chargebee: orders, GMV, AOV, and net revenue, reconciled with Stripe settlements and what QuickBooks says we actually collected.
✦ Fi
Here's your chargebee ecommerce dashboard, on your Chargebee, Quickbooks and Stripe data.
Here’s what’s in it

The top row leads with the 4 numbers that matter most: Orders, GMV, Avg order value, Net revenue. Each shows a delta versus the prior period so you can see direction at a glance. Below that, 2 trend charts (GMV over time, Order volume trend) show how the headline numbers have moved over time. A breakdown (Orders by product) splits the metric by dimension so you can see what's driving the total. A detail table (Store health) rounds it out with the secondary metrics and their deltas. Every number is computed from the exact formulas shown in the metric table below. Composites are derived from their components, not pasted in, so the KPI tiles, breakdowns, and totals all reconcile to each other.

Illustrative data

Orders

8.7K▼ 0.1%
Data ▾
PeriodOrders
Jan5.0K
Feb4.1K
Mar3.9K
Apr4.3K
May5.5K
Jun4.9K
Jul5.7K
Aug7.5K
Sep8.4K
Oct9.6K
Nov8.7K
Dec8.7K

GMV

$1.42M▲ 9.7%
Data ▾
PeriodGMV
Jan$895K
Feb$836K
Mar$884K
Apr$865K
May$803K
Jun$827K
Jul$942K
Aug$1.00M
Sep$1.06M
Oct$1.22M
Nov$1.30M
Dec$1.42M

Avg order value

$164▲ 9.8%
Data ▾
PeriodAvg Order Value
Jan$180
Feb$203
Mar$225
Apr$201
May$146
Jun$168
Jul$166
Aug$133
Sep$127
Oct$127
Nov$149
Dec$164

Net revenue

$1.31M▲ 18.9%
Data ▾
PeriodNet Revenue
Jan$641K
Feb$615K
Mar$724K
Apr$720K
May$674K
Jun$715K
Jul$855K
Aug$933K
Sep$917K
Oct$936K
Nov$1.10M
Dec$1.31M

GMV over time

800,000 900,000 1,000,000 1,100,000 1,200,000 1,300,000 1,400,000 1,500,000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Data ▾
PeriodGMV
Jan$895K
Feb$836K
Mar$884K
Apr$865K
May$803K
Jun$827K
Jul$942K
Aug$1.00M
Sep$1.06M
Oct$1.22M
Nov$1.30M
Dec$1.42M

Orders by product

Platform Add-ons Services 0 500 1,000 1,500 2,000 2,500 3,000
Data ▾
ProductOrders
Platform3.2K
Add-ons2.8K
Services2.7K

Order volume trend

3,000 4,000 5,000 6,000 7,000 8,000 9,000 10,000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Data ▾
PeriodOrders
Jan5.0K
Feb4.1K
Mar3.9K
Apr4.3K
May5.5K
Jun4.9K
Jul5.7K
Aug7.5K
Sep8.4K
Oct9.6K
Nov8.7K
Dec8.7K

Store health

Avg Order Value$164▲ 9.8%
Refund Rate0.6%▼ 23.2%
Gross Margin84.5%▲ 2.5%
✦ Fi
Anything else I can do for you?
You
Why did AOV drop last month across Chargebee invoices?Which product catalog item is driving the refund rate up in Chargebee?Show me the Chargebee orders behind the revenue dip in March.How has net revenue trended as the Chargebee credit note volume has changed quarter over quarter?Break GMV out by Chargebee subscription plan instead of product.Trace this month's net revenue back to the Stripe settlements tied to Chargebee invoices.Break net revenue by Chargebee product catalog item so I can see the revenue mix across plans and add-ons.Add refund rate by payment method from Chargebee transactions and flag any method above 5%.Show me GMV by Chargebee promotion to see which coupons are driving volume versus eroding margin.
  • Why did AOV drop last month across Chargebee invoices?
  • Which product catalog item is driving the refund rate up in Chargebee?
  • Show me the Chargebee orders behind the revenue dip in March.
  • How has net revenue trended as the Chargebee credit note volume has changed quarter over quarter?
  • Break GMV out by Chargebee subscription plan instead of product.
  • Trace this month's net revenue back to the Stripe settlements tied to Chargebee invoices.
  • Break net revenue by Chargebee product catalog item so I can see the revenue mix across plans and add-ons.
  • Add refund rate by payment method from Chargebee transactions and flag any method above 5%.
  • Show me GMV by Chargebee promotion to see which coupons are driving volume versus eroding margin.
§ Why the numbers tie out

Every metric traces back to your systems

This is the part a BI tool can’t fake. Each metric is defined once, in your warehouse, from a specific object in a specific source. Change the definition in one place and every tile, report, and answer moves with it. So the number on the screen is the number in the source.

OrderOrdersGMVAvg Order Value
InvoiceNet RevenueRefund RateGross Margin
Balance Transaction (Ledger)GMVAvg Order ValueNet RevenueRefund RateGross Margin
InvoiceNet RevenueRefund RateGross Margin
PaymentNet RevenueRefund RateGross Margin
Income Statement (Profit & Loss)Net RevenueRefund RateGross Margin
General LedgerGross Margin
MetricWhat it measuresHow it's calculatedSources
Avg Order ValueGMV ÷ OrdersChargebee, Stripe
Net RevenueRevenue you actually keep after refunds and credits, not what you originally billed.Gross Revenue − Refunds & CreditsStripe, Chargebee, Quickbooks
Refund RateRefunds & Credits ÷ Gross RevenueStripe, Chargebee, Quickbooks
Gross MarginThe share of net revenue left after the direct cost of delivering the product, the ceiling on how efficiently the business can grow.(Net Revenue − COGS) ÷ Net RevenueStripe, Chargebee, Quickbooks
§ Then do something about it

Have our agent watch for you

A chargebee ecommerce dashboard tells you what happened, and Fi tells you why. The last step is not having to remember to check. Point Definite at the one number you can’t afford to miss, and it watches that number for you off the same definitions as your dashboard. When it moves, you hear about it before the next review instead of during it. One metric, one action, always reversible.

Autonomous agent · watch churn
Watch
A metric you choose
net revenue churn
Judge
One condition
> 5% week-over-week
Act
One action
alert #revenue + open doc
◄──── then waits · cooldown 24h before it can act again ────
Scoped to a single metric and a single action. You arm it; you can disarm it anytime.
§ The data that powers it

Built from whatever you already run on

Connect the systems you already use. Any source of these types works, and you don’t move data into a warehouse, because Definite is the warehouse.

No warehouse to stand up or connect. See how the platform models your data →

§ Get started

Build your chargebee ecommerce dashboard

From signup to a working dashboard in one sitting. No data team required.

01

Sign up

Free to start. No credit card, no infrastructure to set up.

Create your account
02

Connect your sources

Stripe, your CRM, accounting. Definite syncs and models them automatically.

03

Decide your metrics

Pick the numbers that matter or let Fi propose them from your data. Every metric gets one definition, governed in one place.

04

Ask Fi to build it

Describe what you need in plain language. Fi builds the dashboard, and you refine by asking follow-ups.

§ FAQ

Common questions

Usually because Chargebee reports invoice totals including unbilled charges and pending credit notes, while Stripe reports settled payments on a different date. The reconciliation map shows which Chargebee object each metric comes from, so there is one definition of revenue reconciled between Chargebee invoices and Stripe settlements.
Chargebee for subscriptions, invoices, orders, and credit notes. Stripe for payment settlements and refund confirmation. QuickBooks for the ledger view. Definite syncs and models all three.
It is a live ECharts dashboard running on a deterministic synthetic dataset, labeled illustrative. AOV is computed as GMV over orders, refund rate from the formula in the metric table, not pasted in. Connect Chargebee and Fi builds the same view from your data.
Type a prompt like the one above. Fi connects Chargebee, Stripe, and QuickBooks, proposes the store metrics, and you refine by asking follow-ups. The first version reconciles to the invoices without a spreadsheet.
Usage metering records feed into invoice line items once billed. The dashboard picks up that revenue at the invoice level, so metered and flat-rate subscriptions both roll into GMV and net revenue without double-counting.

Your answer engine
is one afternoon away.

Book a 30-minute call and watch us build your first dashboard live, with your own data.