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§ Agent · Eloqua

The Eloqua data agent that acts the way you would.

It keeps an eye on your Eloqua campaigns and engagement alongside the CRM and revenue data Eloqua cannot see, on a schedule you set or whenever fresh data lands. When a campaign stops converting or lead quality shifts, it tells you, or handles it the way you'd want.

D
DefiniteAPP9:14 AM · #marketing-alerts
⚠️ Webinar nurture conversion down 34%, ~$92K pipeline not advancing

Your webinar follow-up campaign's click-to-opportunity rate dropped from 12% to 7.9% over the last 14 days. Open rates held, so deliverability is fine, but the mid-funnel step is stalling. Contacts from the 'Enterprise Q2' segment are converting at a third of the rate of mid-market. The shift started after the nurture cadence change on June 3.

Review & approve Dismiss
Eloqua Campaign + Engagement Event + Contact · joined to CRM opportunity data · audit log

How an agent works

An agent watches one thing and acts on it. Not a workflow, just a standing watch that usually does nothing and acts the moment it should.

◄ repeats on the schedule you set ►

You stay in control

An agent does what you'd do, and only what you've authorized.

The same trusted numbers

It acts on the same governed metrics as your dashboards, and every action is logged and traceable.

You approve anything that writes

It alerts and recommends on its own; anything that changes data is yours to approve.

Try it on a test channel first

Point a new agent at a throwaway channel and watch its judgment before it touches anything real.

No false alarms

It remembers what it already flagged and waits before acting again, so it won't alert you about the same thing twice.

What you can put an agent on

AttributionACROSS YOUR SOURCES

Tie campaign engagement to actual pipeline and closed revenue

It joins your Eloqua campaign engagement and form submissions to your CRM pipeline and revenue data, so you see which campaigns actually produce qualified opportunities and blended ROI, not just opens and clicks. When the CFO asks for blended CAC by channel, the number is already reconciled.

CampaignEngagement EventContactForm
Lead Quality

Catch a lead quality shift before the pipeline feels it

When form submission volume holds but the contacts flowing into your CRM stop converting to opportunities, it tells you which campaigns, segments, and forms are affected. You find out the week engagement quality drops, not three months later when pipeline is thin.

ContactEngagement EventForm
Deliverability

Spot deliverability erosion across email groups

It watches bounce rates, unsubscribes, and engagement by email subscription group over time. When a group's delivery or open rates decay below your baseline, it flags which group, how far it has fallen, and how many contacts are affected, so you can clean or re-segment before your sender reputation takes the hit.

EmailEngagement EventEmail Subscription Group
Custom

Run any Python it needs to get the job done

Beyond alerts and write-backs, an agent can run arbitrary Python, so it can do whatever the task actually requires: call an API, kick off a job, reshape the data, or wire into your own tooling. The action space is yours to define.

Why not just build it yourself?

You could rig one of these with a cron job and a Slack webhook in an afternoon. The watching is the easy part. Here's what you'd own forever, and don't, here:

  • The cross-source join: not one tool's data, but it reconciled against the rest of your stack
  • A trusted, consistent metric: the same number your dashboards use
  • The investigation into why, when something fires
  • A full audit trail of everything it did
  • The upkeep, when the schema drifts or the script breaks at 2am

The data it works from

Every Eloqua object, modeled and query-ready the moment you connect.

Account
customermarketing
Contact
customermarketing
Engagement Event
marketingengagement
Campaign
marketingengagement
Email
marketingengagement
Form
customermarketing
Visitor
customermarketing
Custom Object
revenue_financecustomer
Email Subscription Group
revenue_financemarketing
External Asset
engagementproduct

It runs on your real Eloqua instance (abandoned campaigns, stale segments, contacts nobody cleaned up), not a tidy demo.

Where it acts

Slack

A message in the channel you choose, with the context and a button to act on it.

Email

A summary in the inbox of the people who need to see it.

Webhook

A payload to your own systems, to wire the agent into whatever you already run.

Warehouse write-back

A flag written back to your warehouse for everything downstream to pick up.

Hand off to Fi

Kick the question to Fi to investigate the why and propose the fix.

MCP

Expose it to your own agents and tools over MCP, and drive it from your stack.

Run it in your own VPC or fully self-hosted. Everything it does is pure SQL and Python you can inspect.

Build your agents with Fi

Fi is your AI analyst. It helps you build and customize everything in Definite, including the agents that watch and act.

Fi

Your AI analyst. Ask questions in plain English, and let it help you build and customize everything in Definite, including your agents.

Meet Fi →

Agents

The watchers and actors. Once you've built one, it runs on its own, keeping an eye on what matters and acting the way you would.

Autonomous agents →

Get started

  1. 1Connect Eloqua, and the sources it needs to reconcile against. Synced and modeled in an afternoon.
  2. 2See the numbers tie out to what you already trust.
  3. 3Put an agent on one thing you can't afford to miss. Fi helps you build it.
§ FAQ

Common questions

You set the schedule, and it also re-checks whenever fresh Eloqua data lands. Each agent watches the one thing you point it at, nothing else.
It alerts and recommends on its own. Anything that writes, whether to a tool, your warehouse, or a customer, is yours to approve. You can also point a new agent at a test channel first and watch its judgment before it touches anything real.
When something fires, it can hand off to Fi to investigate, drilling into the data it has across your connected sources to find what's behind the move, and showing its work.
Those optimize sends and score leads inside Eloqua, when you log in. This watches continuously, joins campaign engagement to the CRM pipeline and revenue Eloqua never sees, and hands off to Fi to investigate why a nurture track stopped producing opportunities, so you find out before the quarter is lost, not after.

Your answer engine
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