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§ Agent · Klaviyo

The Klaviyo data agent that acts the way you would.

It keeps an eye on your Klaviyo flows and campaigns alongside the orders and revenue they drive, on a schedule you set or whenever fresh data lands. When something needs attention, it tells you, or handles it the way you'd want.

D
DefiniteAPP9:14 AM · #growth-alerts
⚠️ Welcome flow revenue down 27% week over week, deliverability slipping

Your top-converting flow placed 31% fewer messages this week and open rate fell from 52% to 38%, while attributed revenue dropped to $9,400 from a ~$12,900/wk baseline. Looks like a deliverability dip, not a demand dip.

Review & approve Dismiss
Klaviyo Flow + Metric + Event · reconciled to Shopify orders · audit log

How an agent works

An agent watches one thing and acts on it. Not a workflow, just a standing watch that usually does nothing and acts the moment it should.

◄ repeats on the schedule you set ►

You stay in control

An agent does what you'd do, and only what you've authorized.

The same trusted numbers

It acts on the same governed metrics as your dashboards, and every action is logged and traceable.

You approve anything that writes

It alerts and recommends on its own; anything that changes data is yours to approve.

Try it on a test channel first

Point a new agent at a throwaway channel and watch its judgment before it touches anything real.

No false alarms

It remembers what it already flagged and waits before acting again, so it won't alert you about the same thing twice.

What you can put an agent on

AttributionACROSS YOUR SOURCES

See what your email actually drove, tied to real revenue

It reconciles Klaviyo's attributed revenue against the orders that actually closed in your store and CRM, so the number you put in the board deck is the revenue email earned, not the number the platform claims. You stop defending a figure two systems disagree on.

FlowMetricEvent
Deliverability

Catch a deliverability slide before it costs you a send

When opens, clicks, or placed-message rates break their trend on a key flow, it tells you which flow is affected and how much revenue is at risk, looks at what changed, and lines up the fix for you to approve. You hear about it this week, not after the month's numbers come in soft.

FlowMetricCampaign
Lists

Watch list health and engagement decay

When a list's engaged share drops or unsubscribes spike after a send, it surfaces which segments are fading and which campaigns triggered it, so you can rework the cadence before you train inboxes to ignore you. The sender reputation you've spent months building stays intact.

ListCustomer ProfileCampaign
Custom

Run any Python it needs to get the job done

Beyond alerts and write-backs, an agent can run arbitrary Python, so it can do whatever the task actually requires: call an API, kick off a job, reshape the data, or wire into your own tooling. The action space is yours to define.

Why not just build it yourself?

You could rig one of these with a cron job and a Slack webhook in an afternoon. The watching is the easy part. Here's what you'd own forever, and don't, here:

  • The cross-source join: not one tool's data, but it reconciled against the rest of your stack
  • A trusted, consistent metric: the same number your dashboards use
  • The investigation into why, when something fires
  • A full audit trail of everything it did
  • The upkeep, when the schema drifts or the script breaks at 2am

The data it works from

Every Klaviyo object, modeled and query-ready the moment you connect.

Event
marketingengagementproductrevenue_finance
Campaign
marketingengagement
Customer Profile
customermarketing
List
marketingcustomer
Flow
marketingengagement
Message Template
marketing
Metric
marketingproductengagement

It runs on your real Klaviyo account (test sends, suppressed profiles, half-built flows and all), not a tidy demo.

Where it acts

Slack

A message in the channel you choose, with the context and a button to act on it.

Email

A summary in the inbox of the people who need to see it.

Webhook

A payload to your own systems, to wire the agent into whatever you already run.

Warehouse write-back

A flag written back to your warehouse for everything downstream to pick up.

Hand off to Fi

Kick the question to Fi to investigate the why and propose the fix.

MCP

Expose it to your own agents and tools over MCP, and drive it from your stack.

Run it in your own VPC or fully self-hosted. Everything it does is pure SQL and Python you can inspect.

Build your agents with Fi

Fi is your AI analyst. It helps you build and customize everything in Definite, including the agents that watch and act.

Fi

Your AI analyst. Ask questions in plain English, and let it help you build and customize everything in Definite, including your agents.

Meet Fi →

Agents

The watchers and actors. Once you've built one, it runs on its own, keeping an eye on what matters and acting the way you would.

Autonomous agents →

Get started

  1. 1Connect Klaviyo, and the sources it needs to reconcile against. Synced and modeled in an afternoon.
  2. 2See the numbers tie out to what you already trust.
  3. 3Put an agent on one thing you can't afford to miss. Fi helps you build it.
§ FAQ

Common questions

You set the schedule, and it also re-checks whenever fresh Klaviyo data lands. Each agent watches the one thing you point it at, nothing else.
It alerts and recommends on its own. Anything that writes, whether to a tool, your warehouse, or a customer, is yours to approve. You can also point a new agent at a test channel first and watch its judgment before it touches anything real.
When something fires, it can hand off to Fi to investigate, drilling into the data it has across your connected sources to find what's behind the move, and showing its work.
Those report on Klaviyo in isolation, when you open the dashboard. This watches continuously, reasons across Klaviyo plus the orders and revenue it drove, and hands off to Fi to investigate why, so you catch a slide while you can still fix it, not after the send.

Your answer engine
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