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§ Agent · Airship

The Airship data agent that acts the way you would.

It keeps an eye on your Airship audience and push reach alongside the product engagement and revenue data Airship cannot see, on a schedule you set or whenever fresh data lands. When opt-in rates drop or a segment stops converting, it tells you, or handles it the way you'd want.

D
DefiniteAPP9:14 AM · #marketing-alerts
⚠️ iOS push opt-in rate down 18% this month, ~9,400 reachable users lost

Your iOS Channels with active opt-in status dropped from 52,300 to 42,900 over the last 30 days, well below your ~2% monthly churn baseline. The decline is concentrated in Named Users acquired through the Q1 onboarding campaign. Android opt-in held steady at 71%.

Review & approve Dismiss
Airship Channels + Named Users + Channel Tag Groups · joined to product activation events · audit log

How an agent works

An agent watches one thing and acts on it. Not a workflow, just a standing watch that usually does nothing and acts the moment it should.

◄ repeats on the schedule you set ►

You stay in control

An agent does what you'd do, and only what you've authorized.

The same trusted numbers

It acts on the same governed metrics as your dashboards, and every action is logged and traceable.

You approve anything that writes

It alerts and recommends on its own; anything that changes data is yours to approve.

Try it on a test channel first

Point a new agent at a throwaway channel and watch its judgment before it touches anything real.

No false alarms

It remembers what it already flagged and waits before acting again, so it won't alert you about the same thing twice.

What you can put an agent on

AttributionACROSS YOUR SOURCES

Tie push reach to actual product engagement and revenue

It joins your Airship Named Users and Channels to your product usage and revenue data, so you see which push segments actually produce activated users and downstream spend, not just delivery counts. When a segment that used to drive engagement goes quiet, you find out before the cohort churns.

Named UsersChannelsSegments
Opt-in Decay

Catch opt-in erosion before your reachable audience shrinks

When opt-in rates on a device type or tag group start dropping faster than their baseline, it tells you which Channels are affected, how many Named Users you are losing reach to, and whether the decline maps to a specific app version or locale. You find out the week it shifts, not when the next campaign underperforms.

ChannelsChannel Tag GroupsNamed Users
Segment Drift

Spot a targeting segment going stale

It watches your Segments and Lists over time. When a List shrinks, a Segment's composition drifts from its original targeting intent, or Channel Tags fall out of sync with your naming conventions, it flags the gap and lines up the cleanup for you to approve before the next send targets the wrong audience.

SegmentsListsChannel Tags
Custom

Run any Python it needs to get the job done

Beyond alerts and write-backs, an agent can run arbitrary Python, so it can do whatever the task actually requires: call an API, kick off a job, reshape the data, or wire into your own tooling. The action space is yours to define.

Why not just build it yourself?

You could rig one of these with a cron job and a Slack webhook in an afternoon. The watching is the easy part. Here's what you'd own forever, and don't, here:

  • The cross-source join: not one tool's data, but it reconciled against the rest of your stack
  • A trusted, consistent metric: the same number your dashboards use
  • The investigation into why, when something fires
  • A full audit trail of everything it did
  • The upkeep, when the schema drifts or the script breaks at 2am

The data it works from

Every Airship object, modeled and query-ready the moment you connect.

Channels
engagementmarketingproduct
Named Users
customerengagementmarketing
Lists
marketingengagement
Segments
marketingengagement
Channel Tags
marketingengagement
Channel Tag Groups
productengagementmarketing
iOS Channel Settings
productengagement
Named User Tags
customermarketingengagement

It runs on your real Airship project (untagged channels, dormant named users, orphaned segments and all), not a tidy demo.

Where it acts

Slack

A message in the channel you choose, with the context and a button to act on it.

Email

A summary in the inbox of the people who need to see it.

Webhook

A payload to your own systems, to wire the agent into whatever you already run.

Warehouse write-back

A flag written back to your warehouse for everything downstream to pick up.

Hand off to Fi

Kick the question to Fi to investigate the why and propose the fix.

MCP

Expose it to your own agents and tools over MCP, and drive it from your stack.

Run it in your own VPC or fully self-hosted. Everything it does is pure SQL and Python you can inspect.

Build your agents with Fi

Fi is your AI analyst. It helps you build and customize everything in Definite, including the agents that watch and act.

Fi

Your AI analyst. Ask questions in plain English, and let it help you build and customize everything in Definite, including your agents.

Meet Fi →

Agents

The watchers and actors. Once you've built one, it runs on its own, keeping an eye on what matters and acting the way you would.

Autonomous agents →

Get started

  1. 1Connect Airship, and the sources it needs to reconcile against. Synced and modeled in an afternoon.
  2. 2See the numbers tie out to what you already trust.
  3. 3Put an agent on one thing you can't afford to miss. Fi helps you build it.
§ FAQ

Common questions

You set the schedule, and it also re-checks whenever fresh Airship data lands. Each agent watches the one thing you point it at, nothing else.
It alerts and recommends on its own. Anything that writes, whether to a tool, your warehouse, or a customer, is yours to approve. You can also point a new agent at a test channel first and watch its judgment before it touches anything real.
When something fires, it can hand off to Fi to investigate, drilling into the data it has across your connected sources to find what's behind the move, and showing its work.
Those report delivery and engagement inside Airship, when you log in. This watches continuously, joins your push audience to the product activation and revenue Airship never sees, and hands off to Fi to investigate why a segment stopped converting, so you find out before the next campaign underdelivers, not after.

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