Do I need a separate data warehouse for my UserVoice data?

No. Definite includes a built-in lakehouse, so you don't need to pay for a separate warehouse like Snowflake, BigQuery, or Redshift. Your UserVoice data syncs into open Parquet storage and is queried by a DuckDB-powered engine for high-performance analytics. Definite handles encrypted, persistent storage behind the scenes with enterprise-grade security, automatic syncing, and backups. You get lightning-fast queries, built-in business intelligence tools, and SOC 2 compliant security, all without the overhead or complexity of running a separate warehouse.

Can I analyze my UserVoice data with other data sources?

Yes. Definite lets you connect and analyze data across all your tools: app databases, CRMs, marketing automation, analytics, and customer support platforms. Our built-in Sync Engine supports 500+ data sources, with options for daily, hourly, or near real-time syncs. You can select metrics and dimensions from your UserVoice data alongside other sources to explore insights, build dashboards, and share results (no SQL needed, unless you want to). Or simply ask Fi, our AI analyst, to find answers, uncover patterns, and instantly create charts and reports for you.

Can Definite connect UserVoice data to tools like Python, SQL, Google Sheets, or Slack?

Yes. Definite integrates seamlessly with the tools you already use. You can run Python scripts for advanced analysis, query your data directly with SQL, or sync results to Google Sheets and Slack for easy sharing. Data can be exported in CSV, Excel, or JSON, accessed via the Metrics API, or embedded directly into your product or internal dashboards. Definite makes it simple to connect, automate, and share insights wherever your team works.

How does Definite's AI actually work?

Definite includes Fi, our AI data analyst that understands your business data and speaks your language. Fi can explore your connected sources, write SQL, and build charts or dashboards in minutes, turning plain-English questions into real analysis. Under the hood, Fi uses Definite's semantic models and query engine to interpret context, generate accurate queries, and explain results clearly. The result: faster insights, fewer bottlenecks, and analytics that finally deliver ROI.

Can I use Definite for free?

Yes. Definite offers a free plan for qualifying startups that includes core analytics, dashboards, and AI insights: everything you need to get started. You can upgrade anytime for more data sources, faster syncs, and advanced automations.

Definite runs as a private deployment in your own cloud (AWS, GCP, Azure, or anywhere with Kubernetes); you keep control of data, compute, and networking. Request a demo →

Explore with AI

← All connectors/Survey & Feedback

§ Connector

UserVoice

Analyze your UserVoice data with AI today.

Build dashboards, automate reports, and ask questions in plain English — all from your UserVoice data, no complex infrastructure to maintain.

See UserVoice in Definite →Try it free

Have multiple UserVoice accounts? Analytics across multiple UserVoice accounts →

Want it to watch your UserVoice data and act on its own? Meet the UserVoice agent →

§ Live with

§ What you get

Everything UserVoice exposes, modeled and queryable.

Extracts UserVoice product feedback and customer engagement data, including ideas/suggestions, comments, users and accounts, NPS ratings, forums, labels, statuses, features, segments, and related relationships. Enables analysis of feedback volumes and trends, supporter impact (e.g., MRR), roadmap status changes, and NPS sentiment to inform product prioritization and customer insights.

Standard on every Definite connector

Sync cadence

Hourly or faster

CDC

Native where supported

Auth

OAuth / API key

Row-level security

Yes

Tables & streams

9 objects

◆Suggestion

Crowdsourced product ideas with engagement signals like supporters and comments. Supports analysis of feedback volume and trends, prioritization by status/label/forum/category, and revenue-weighted impact via linked accounts.

revenue_financecustomer

◆Supporter

Represents users backing a suggestion and the request links between them. Enables measurement of demand (unique supporters), cohort interest, and MRR/LTV-weighted prioritization using account context.

revenue_financecustomer

◆Comment

User-submitted qualitative feedback on suggestions. Used to track engagement volume, conversation velocity, and sentiment over time.

revenue_financecustomer

◆Feature

Roadmap items linked to suggestions and product areas. Supports tracking of delivery pipeline, status distribution, and alignment of feedback to shipped work.

revenue_financesales

◆Status Update

Timestamped changes to suggestion or feature status. Enables analysis of time-in-state, cycle time, and the impact of customer communications.

customerproduct

◆NPS Rating

Individual Net Promoter Score responses with optional comments and user/account context. Powers NPS calculation, sentiment trends, and correlation with product changes or segments.

customermarketing

◆Customer Account

Company-level records with commercial metrics like MRR and LTV and linked users. Used for revenue attribution to feedback, account segmentation, and risk/opportunity analysis.

revenue_financecustomer

◆Customer User

End-user profiles associated with accounts and engagement (support, comments, NPS). Enables cohort analysis and user-level engagement and sentiment tracking.

customersupport

◆Audience Segment

Saved cohort definitions and their values for filtering and grouping. Supports segmented reporting across suggestions, NPS, users, and accounts.

customermarketing

Authentication

Uses OAuth 2.0 client credentials with your UserVoice API key and secret to obtain an access token

Requirements

Requires a UserVoice account to connect.

§ How it works