
Native sync with row-level security, CDC where supported, and hourly-or-faster freshness. Query it with SQL, build dashboards, or ask Fi.
Extracts UserVoice product feedback and customer engagement data, including ideas/suggestions, comments, users and accounts, NPS ratings, forums, labels, statuses, features, segments, and related relationships. Enables analysis of feedback volumes and trends, supporter impact (e.g., MRR), roadmap status changes, and NPS sentiment to inform product prioritization and customer insights.
Crowdsourced product ideas with engagement signals like supporters and comments. Supports analysis of feedback volume and trends, prioritization by status/label/forum/category, and revenue-weighted impact via linked accounts.
Represents users backing a suggestion and the request links between them. Enables measurement of demand (unique supporters), cohort interest, and MRR/LTV-weighted prioritization using account context.
User-submitted qualitative feedback on suggestions. Used to track engagement volume, conversation velocity, and sentiment over time.
Roadmap items linked to suggestions and product areas. Supports tracking of delivery pipeline, status distribution, and alignment of feedback to shipped work.
Timestamped changes to suggestion or feature status. Enables analysis of time-in-state, cycle time, and the impact of customer communications.
Individual Net Promoter Score responses with optional comments and user/account context. Powers NPS calculation, sentiment trends, and correlation with product changes or segments.
Company-level records with commercial metrics like MRR and LTV and linked users. Used for revenue attribution to feedback, account segmentation, and risk/opportunity analysis.
End-user profiles associated with accounts and engagement (support, comments, NPS). Enables cohort analysis and user-level engagement and sentiment tracking.
Saved cohort definitions and their values for filtering and grouping. Supports segmented reporting across suggestions, NPS, users, and accounts.
Uses OAuth 2.0 client credentials with your UserVoice API key and secret to obtain an access token
Requires a UserVoice account to connect.
Operational data, performance metrics, and business insights.
Authenticate UserVoice in a few clicks. OAuth, API key, or IAM role — we handle secrets and rotation.
We pull every stream into your lakehouse. CDC where the API supports it; full + incremental otherwise. Hourly-or-faster, row-level secure.
SQL, dashboards, or ask Fi in plain English. Your UserVoice data lives next to every other source — ready to join.
Build your own with the Definite SDK, or ask us — we add new connectors every week.