Do I need a separate data warehouse for my PagerDuty data?

No. Definite includes a built-in lakehouse, so you don't need to pay for a separate warehouse like Snowflake, BigQuery, or Redshift. Your PagerDuty data syncs into open Parquet storage and is queried by a DuckDB-powered engine for high-performance analytics. Definite handles encrypted, persistent storage behind the scenes with enterprise-grade security, automatic syncing, and backups. You get lightning-fast queries, built-in business intelligence tools, and SOC 2 compliant security, all without the overhead or complexity of running a separate warehouse.

Can I analyze my PagerDuty data with other data sources?

Yes. Definite lets you connect and analyze data across all your tools: app databases, CRMs, marketing automation, analytics, and customer support platforms. Our built-in Sync Engine supports 500+ data sources, with options for daily, hourly, or near real-time syncs. You can select metrics and dimensions from your PagerDuty data alongside other sources to explore insights, build dashboards, and share results (no SQL needed, unless you want to). Or simply ask Fi, our AI analyst, to find answers, uncover patterns, and instantly create charts and reports for you.

Can Definite connect PagerDuty data to tools like Python, SQL, Google Sheets, or Slack?

Yes. Definite integrates seamlessly with the tools you already use. You can run Python scripts for advanced analysis, query your data directly with SQL, or sync results to Google Sheets and Slack for easy sharing. Data can be exported in CSV, Excel, or JSON, accessed via the Metrics API, or embedded directly into your product or internal dashboards. Definite makes it simple to connect, automate, and share insights wherever your team works.

How does Definite's AI actually work?

Definite includes Fi, our AI data analyst that understands your business data and speaks your language. Fi can explore your connected sources, write SQL, and build charts or dashboards in minutes, turning plain-English questions into real analysis. Under the hood, Fi uses Definite's semantic models and query engine to interpret context, generate accurate queries, and explain results clearly. The result: faster insights, fewer bottlenecks, and analytics that finally deliver ROI.

Can I use Definite for free?

Yes. Definite offers a free plan for qualifying startups that includes core analytics, dashboards, and AI insights: everything you need to get started. You can upgrade anytime for more data sources, faster syncs, and advanced automations.

Definite runs as a private deployment in your own cloud (AWS, GCP, Azure, or anywhere with Kubernetes); you keep control of data, compute, and networking. Explore private deployment →

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← All connectors/DevOps & Monitoring

§ Connector · Popular

PagerDuty

Analyze your PagerDuty data with AI today.

Build dashboards, automate reports, and ask questions in plain English — all from your PagerDuty data, no complex infrastructure to maintain.

Watch the demo →Try it free

Have multiple PagerDuty accounts? Analytics across multiple PagerDuty accounts →

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§ Live with

§ What you get

Everything PagerDuty exposes, modeled and queryable.

Extracts PagerDuty incident response data including incidents (with related log entries and alerts), services, and notifications. Enables analysis of on-call activity, incident timelines, service health, response performance, and notification patterns.

Standard on every Definite connector

Sync cadence

Hourly or faster

CDC

Native where supported

Auth

OAuth / API key

Row-level security

Yes

Tables & streams

5 objects

◆Incident

Represents on-call events requiring response, with status, assignees, urgency, and key timestamps. Enables analysis of incident volume, MTTA/MTTR, SLA compliance, reopen rates, and responder workload.

infrastructure_devopsoperations

◆Incident Activity

Chronological log of actions taken during an incident (acknowledgements, escalations, notes, assignments). Supports timeline analysis, handoff tracking, and step-level drivers of MTTA/MTTR.

infrastructure_devopsoperations

◆Alert

Individual alert events that roll up into incidents, including trigger details. Used to measure alert volume and noise, source reliability, correlation/deduplication effectiveness, and alert-to-incident grouping.

infrastructure_devops

◆Service

Catalog of monitored services and their linkage to incidents. Powers service health and reliability reporting, incident rates by service, and benchmarking of response performance across teams and escalation policies.

infrastructure_devopsoperations

◆Notification

User page delivery events with channel and timing details. Enables analysis of notification volume, delivery latency, channel effectiveness, and time-to-ack by contact method.

infrastructure_devopsoperations

Authentication

Uses a PagerDuty REST API token with a valid email in the From header to authenticate

Requirements

Requires a PagerDuty account to connect.

Domainsinfrastructure

§ How it works