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Loop Returns
§ Connector
Loop Returns

Analyze your Loop Returns data with AI today.

Build dashboards, automate reports, and ask questions in plain English — all from your Loop Returns data, no complex infrastructure to maintain.

Have multiple Loop Returns accounts? Analytics across multiple Loop Returns accounts →

Want it to watch your Loop Returns data and act on its own? Meet the Loop Returns agent →

§ Live with
§ What you get

Everything Loop Returns exposes, modeled and queryable.

Provides access to Loop Returns data about e-commerce returns and exchanges. Includes return records with timestamps, order and customer identifiers, currency and financial totals (product, discount, tax, refund, credit), line items with SKUs and return reasons, exchange details, and logistics fields like carrier, tracking number, and label status. Enables analysis of return volumes and trends, reasons for return, refund versus exchange value, product performance, and shipping/label operations.

Standard on every Definite connector
Sync cadence
Hourly or faster
CDC
Native where supported
Auth
OAuth / API key
Row-level security
Yes

Tables & streams

6 objects
Return

Represents individual return records with timestamps, order/customer identifiers, status, and financial totals (product, discount, tax, refund, credit). Supports analysis of return volumes and trends, refund liability, cycle time, and return rates.

revenue_financecustomer
Return Line Item

Item-level details within a return, including SKUs, quantities, and reason codes. Enables product-level return rates, reason distribution, and identification of high-return items.

productdevelopment
Exchange

Information on exchanges associated with returns, including exchanged items and credited values. Enables measurement of refund vs. exchange mix, retained revenue, and exchange outcomes.

revenue_financemarketing
Return Shipment/Label

Logistics and labeling details such as carrier, tracking number, and label status. Supports operational KPIs like label utilization, processing timelines, and carrier performance.

revenue_financemarketing
Product

Product dimension referenced via SKUs on return line items. Enables analysis of SKU-level performance, return propensity, and product quality or fit issues.

marketingsupport
Customer

Customers associated with returns via customer identifiers. Supports customer-level analyses such as return propensity, repeat returners, and impact on retention.

customersupport
Authentication

Uses an API key from your Loop Returns admin dashboard to authenticate (sent in the X-Authorization header)

Requirements

Requires a Loop Returns account to connect.

§ How it works

Three steps. One afternoon.

01
Connect

Authenticate Loop Returns in a few clicks. OAuth, API key, or IAM role — we handle secrets and rotation.

definite connect loop-returns
02
Sync

We pull every stream into your warehouse. CDC where the API supports it; full + incremental otherwise. Hourly-or-faster, row-level secure.

→ loop returns.raw (synced hourly)
03
Query

SQL, dashboards, or ask Fi in plain English. Your Loop Returns data lives next to every other source — ready to join.

SELECT * FROM loop_returns.*
See Loop Returns data flowing in 30 minutes

We'll set up a live sync and answer your first questions — on the call.

Book a demo
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§ Combine with your stack

Pair Loop Returns with the rest of your data.

Join Loop Returns with the rest of your data, then ask Fi questions across all of it.

Your answer engine
is one afternoon away.

Book a 30-minute call and we'll answer your first questions live, with your own data.